FAQ

 

The embedded codes of oblu is opensource. Did I get it right?

Yes. The embedded code of oblu platform is released under the permissive open source Creative Commons Attribution 4.0 International Public License.

Our organization needs a formal Quotation / Proforma Invoice. What should I do?

Please send your request for quotation to sales@oblu.io

What is the lead time to ship and the shipping method?

We ship in-stock items within 2 days after receiving order. It is fair to assume lead time of approximately 3 weeks for pre-stock orders. We ship international orders by Fedex International Priority.

I'd like to know the average shipping delays to my country ?

We ship the order within 2 working days from receiving the payment. Typically it takes nearly 1 week or even less for shipping transition to any country in North America, Europe, Australia etc. As per our experience, custom clearance process takes longer in China than any other country.

Who can place order online using PayPal payment gateway?

We accept international orders online using PayPal payment gateway. We would soon enable online purchase within India also. Meanwhile, please mail to sales@oblu.io for placing your domestic purchase order.

Do you accept payment by Wire Transfer (TT)?

Yes. We do. Please write to sales@oblu.io

What are the payment options for purchase within India ?

NEFT is the preferred option. Write to us for NEFT details. We also accept Demand Draft or Cheque in favor of GT Silicon Private Limited, payable at Kanpur.

Can you ship the order on our shipping account ?

Why not. Please mail to sales@oblu.io

What is the shipping method and the tax?

Shipping method followed is CNF. We will take care of all the taxes levied in India. The custom duty and import clearance process needs to handled by you. You may or may not have to pay taxes in your respective country.

We are interested in placing bulk order. Do you offer any discount ?

For bulk ordering, please mail to sales@oblu.io for details.

We are an engineering college and are interested in introducing lab exercises based on oblu modules in our course on Embedded Systems Design. How to proceed?

We are interested in promoting the technology among students and research community. Please mail to hello@oblu.io for further discussion.

 

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